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FAQ's

1. Do you offer custom furniture options?

Yes, we provide customization options for select furniture pieces. You can choose from a variety of finishes and colors to match your home decor or personal preferences. Customizations may be available at an additional cost and may require extra processing time. Please reach out to us for more details or to discuss your specific requirements.

2. What is FSC-certified wood?

FSC-certified wood refers to wood sourced from responsibly managed forests certified by the Forest Stewardship Council (FSC). This certification ensures that the wood is harvested sustainably, without harming the environment or exploiting local communities. By using FSC-certified wood, we contribute to environmental conservation while providing you with durable, eco-friendly furniture.

3. What safety procedures do you follow to ensure product safety?

At Coddl, your child’s safety is our top priority. Here are the steps we take to ensure our products are safe:

  • Rounded Edges: All furniture features rounded corners to minimize injury risks.

  • Non-Toxic Finishes: We use food-safe, non-toxic coatings that are free of harmful chemicals.

  • Certified Materials: Our wood and other materials comply with stringent safety standards, including ASTM certifications.

  • Durability Testing: Products are tested for stability, strength, and longevity to ensure they can withstand everyday use by active children.

4. What materials do you use in your furniture?

We use high-quality, responsibly sourced materials to craft our furniture. This includes:

  • FSC-certified acacia, pine, and beech wood.

  • CARB-certified MDF for durability and safety.

  • Non-toxic paints and finishes to ensure no harmful chemicals are released.

5. How do I place an order for custom furniture?

To order custom furniture, simply email us. Share your specific requirements, such as size, color, or finish, and we’ll work with you to bring your vision to life. Custom orders may require additional time to process and will be subject to an additional fee.

6. Are your products easy to assemble?

Yes, most of our furniture is designed for easy assembly. Each product comes with a detailed instruction manual, and necessary tools are often included in the package. For assistance, feel free to contact our customer support team.

7. Do you ship across India?

Yes, we ship our products to most locations across India. Shipping charges and delivery timelines will vary based on your location and the size of the product.

8. What is your return and cancellation policy?

We accept cancellations before dispatch for a refund minus shipping charges. If the product has left our facility, we provide a full refund but require you to notify us immediately. Returns are subject to our Returns Policy.

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